Privacy Policy
Privacy Notice
This privacy notice explains how Alpine Property SARL collects, uses, stores and protects your personal information when you use our website and services. We are committed to ensuring your privacy is protected in accordance with the EU General Data Protection Regulation (GDPR).
Data Controller
Alpine Property SARL is the data controller responsible for your personal data. If you have any questions about this policy, please contact us using the details on our website.
Information We Collect
Information you provide directly
Contact details (name, email, phone number) when you make an enquiry
Property search preferences and criteria
Financial information shared during a transaction (handled securely by the notaire)
Correspondence and communication history
Information collected automatically
Technical data: IP address, browser type, operating system, screen resolution
Usage data: pages visited, time spent, search queries, referral source
Cookie data: preferences, session identifiers, analytics (see our Cookie section below)
Legal Basis for Processing
Contractual Necessity
Processing your data to provide our estate agency services — arranging viewings, managing offers, coordinating with notaires and completing transactions.
Legitimate Interest
Sending you relevant property information based on your expressed search criteria. Improving our website and services based on usage patterns.
Consent
Marketing communications such as newsletters and market reports are only sent with your explicit consent. You can withdraw consent at any time.
Legal Obligation
We retain certain transaction data as required by French anti-money laundering regulations and tax law. This data is kept securely for the legally mandated period.
Cookies
We use cookies to improve your browsing experience and analyse website traffic. You can manage your cookie preferences at any time through your browser settings.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Site functionality, security, session management | Session |
| Analytics | Understanding visitor behaviour and improving our site | Up to 2 years |
| Marketing | Targeted advertising on social platforms | Up to 1 year |
Data Retention
We retain your personal data only for as long as necessary. Enquiry data is kept for 3 years after your last interaction. Transaction data is retained for 10 years as required by French law. You may request deletion of non-legally-required data at any time.