Mentions légales
Legal Information
Alpine Property operates as a licensed estate agency in France, fully compliant with all applicable regulations governing the sale and management of real estate.
Company Details
Registration
Company — Alpine Property SARL
SIRET — Registered in the Haute-Savoie
Carte Professionnelle — N° T 1557/74, issued by the Préfecture de la Haute-Savoie
SNPI Member — Adhering to the SNPI ethical code
Insurance & Guarantees
Professional Indemnity — Full coverage as required by French law
Financial Guarantee — Caisse de Garantie protecting client funds
Anti-Money Laundering — Full compliance with AML regulations (Loi Hoguet)
Regulatory Framework
All estate agency activities in France are governed by the Loi Hoguet (Law n° 70-9 of 2 January 1970) and its implementing decree. This law sets strict requirements for professional qualifications, financial guarantees, and client protection.
Your Rights as a Buyer
A 10-day cooling-off period after signing any preliminary contract
Full disclosure of all known defects and mandatory diagnostic reports
Clear breakdown of all fees and costs before commitment
Protection of deposits held in a regulated escrow account
Right to appoint your own notaire at no additional cost
Your Rights as a Seller
Written mandate specifying the terms and duration of our engagement
Transparent reporting on viewings, enquiries and market feedback
Right to withdraw from a non-exclusive mandate with notice
No fees payable unless and until a sale is completed
Médiation de la consommation
Conformément à l’article L612-1 du Code de la consommation, Alpine Property adhère à un dispositif de médiation de la consommation. En cas de litige non résolu, après avoir saisi notre agence par écrit, le consommateur peut recourir gratuitement à notre médiateur agréé.
Médiateur désigné : [Nom du médiateur — ex. MCP Médiation, Médicys, ANM Conso. À modifier dans l’admin Filament pour renseigner le médiateur officiel désigné par votre agence.]
Le médiateur peut être contacté par écrit à l’adresse indiquée, ou via son formulaire de réclamation en ligne. Le litige doit avoir été préalablement soulevé par écrit auprès de notre agence.